Terms & Conditions

  • Grooming Package can be used for all your dogs if you have more than 1 dog
  • Expiration period is 2 years for All Packages from date of purchase, thereafter balance credit will be forfeited unless there is a renewal
  • For a refund of the package you may opt to do so if you change your mind within 3 days from the date of purchase, thereafter a sum of S$35 admin charge will be charged for any package cancellation. If a refund is requested, the Bonus credits will be forfeited and any free spa services utilized or will be charged at normal rates and free products given non returnable for cash
  • Package balance is transferable to another Pet and owner if your pet is deceased.
  • Package entitles you to enjoy any services or buy any products from Masmasgroomers Pet Grooming Centre Pte Ltd
  • Customers are adviced to call in to check their credit balance when in doubt
  • FREE SPA Services can only be used when your pet comes in for Shower, Basic or Full Grooming
  • SPA Service consists of:
    • DEADSEA MUD MINERAL NOURISHING SPA (30 mins)
    • GOLDCLASS SILKY RESTORING SPA (30 mins)
    • MASMAS SULPHUR TREATMENT SPA  (30 mins)
    • IONIC GREEN CLAY & FUCUS THERAPHY SPA (30 mins)
  • FREE Purespets Allergy Relief Shampoo on purchase of any Package
  • BONUS CREDITS will be credited into your Package account upon purchase of any Grooming Package

 

You may download the Package Terms and Conditions.

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